Help Center

Guides on installing, activating and licensing every product we sell — and a quick way to reach a real person if a guide doesn't cover it.

Getting started

How checkout, delivery and your account work the first time you buy something.

Downloads & activation

Where to find your files and license keys, and how to activate software after checkout.

Licensing

What the standard commercial license covers, and what it does not.

Billing & orders

Order history, receipts, and how to reach us about a specific order.

FAQ

Frequently asked questions

How do downloads work? +

After checkout, files appear immediately under My Account → Downloads. You’ll also get a download link by email.

Can I use these products in client projects? +

Yes — the standard commercial license covers client work. Reselling raw source files or shared license keys isn’t included; see each product page for specifics.

What do I actually receive after buying? +

Depends on the product: templates and effect bundles deliver as a download, software and AI tools deliver a license key or account activation, and services are scheduled after checkout. Details are listed under “What’s included” on every product page.

Do you offer refunds? +

Since downloads and license keys are delivered instantly, we don’t offer refunds after delivery, but we’ll always help fix a wrong purchase — just reach out.

Still stuck?

Send a message and a real person will reply.

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