Licensing, refunds, which bundle fits your project — reach out however's easiest and a real person on our team will get back to you.
Whether it’s a question before you buy, a licensing detail, or something that needs fixing after checkout — the form below reaches a real person, not a queue.
Live chat: usually under 5 minutes. Email: within 24 hours. Refund reviews: 2–3 business days.
After checkout, files appear immediately under My Account → Downloads. You’ll also get a download link by email.
Yes — the standard commercial license covers client work. Reselling raw source files or shared license keys isn’t included; see each product page for specifics.
Depends on the product: templates and effect bundles deliver as a download, software and AI tools deliver a license key or account activation, and services are scheduled after checkout. Details are listed under “What’s included” on every product page.
Since downloads and license keys are delivered instantly, we don’t offer refunds after delivery, but we’ll always help fix a wrong purchase — just reach out.